ScanOrders.com
ScanOrders Help Center and How to Guides
Get help on the following topics
Introductory video showing how to get started with ScanOrders
Below are screenshots highlighting the various elements of the picking screen. For more detailed guides around picking, short picks, picks in progress etc, see the detailed guides and videos in this help center.
Order List after logging in:
Pick Screen once an order has been selected:
Manually Importing Orders
Manually Importing Orders can be completed via the IMPORT ORDERS tab. You can download a sample CSV file to ensure you format your imported CSV correctly. The columns can be in any order, as long as the headers match (names in the top row of the spreadsheet). Not all the data is required, most fields are optional except: Order Number, Barcode Number and Quantity to Pick
Format:
Download Template Here
ANDROID
The ScanOrders Android app allows you you log in on your Android Mobile Device. You can download it via the ScanOrders Dashboard via the Google Play store here
iOS
You can access the mobile responsive dashboard on any iOS device by logging into your account at:
https://app.scanorders.com/mobile
Under the SETTINGS tab you can customize the picking interface. The options include
Hide or Show
BIN Location
Order Number and Customer Name
Customer Address
Product Image
Picking Options:
Allow user to PICK ALL– Enabling this allows the picked to click a PICK ALL button to pick the total quantity from then order. Common where you have products without barcodes where you can’t scan a barcode
Allow Manual Quantity Entry– Enabling this allows the picker to manually type a quantity which was picked (e.g scan the first barcode and enter “4” if picking 4 of the same item). Disabling this requires the user to scan each item being picked to increment the picked quantity.
Data Options:
Change the date format
Enable or disabled the weekly picking summary (sent to Admins)
Clear all order data, this will delete all orders in all status.
Users can be added and removed from your Team. The Users are the list of people who can import or pack orders. Depending on your plan you may be limited to how many users you can add. This is displayed above the User Management Table. This can be found in the “USERS” Tab
*Access to this is only enabled for the Account Admin*
To add a new user click the “Add New User” Button. Enter the Users Name and Email Address. When added the user will received a welcome email with instructions to log in. Their email will become their username for login. You can Remove users by clicking “Remove”. To add more users then your plan allows, you can upgrade your Plan at the bottom of the Settings Sections.
To enable the function to show a product image after you scan a barcode, you can upload the image of the product. You can perform this via the PRODUCT DATA tab. Name your product images as a JPG and give it ‘barcode’ number as the name of the file.
Click the cloud upload icon, select the image(s), then the blue UPLOAD button to upload the image(s)